Dreamspas are one of the UK’s fastest growing Hot Tub retailers.

Our mission when we began our journey nearly 8 years ago was to ensure that our customers were advised correctly so that they could purchase the right spa for them and to follow this up with excellent customer service.

Fast forward to now and we have grown from our original showroom in Bristol to opening in Cardiff in April 2019 and Swansea in June 2020, Newbury in July 2022 as well as our online presence through our website and social media. We have been in the spa business since May 2016 and before that have had over 15 years of experience in retail and customer care. We are proud to be in partnership with Wellis as one of their Premium dealers and are passionate about the Wellis spas, swim spas and saunas which are at the luxury end of the market but are affordable. Yet they retain their exemplary quality and provide our customers with luxury and health benefits.

We are also very grateful to our existing customers and the reviews they have left us across our social media, and their word-of-mouth referrals, enabling us to continue to demonstrate our excellent customer care.


Delivering excellent customer service is our top priority, rooted in sincere guidance and transparent pricing. Effective communication is at the heart of our approach. We recognize that you may have numerous queries, and we are committed to addressing them—whether before, during, or long after your Hot Tub purchase. Our team is readily available to assist you, be it online, in-store, or over the phone, every day of the week.


Dreamspas strong partnership with Wellis, has been built on a mutual vision of delivering premium products, alongside exceptional quality and service.

We are proud to offer a wide range of products to suit all requirements and budgets. We use only the finest materials to build our tubs, including world renowned USA reinforced acrylics and industry leading Canadian Gecko Control Systems, to ensure complete reliability and peace of mind.

We work tirelessly to ensure that our pricing is competitive.


We complete hundreds of new installations every year and are pleased to display our customer’s feedback here on our website, Google, Trust Pilot and across our social media pages. We are very proud of the reputation we have earned and firmly believe that providing exceptional service is key to ongoing business. Our referral and customer satisfaction rates are high and we work exceptionally hard to maintain these.